GENERAL CONDITIONS AND PRIVACY POLICY OF PATCHWORK DETALLS MERCERÍA

1. WEBSITE OWNERSHIP

MARIA ANGELES VIADA IRURZUN NIF. 39030815 E, with professional address in C / Blanquerna 46 Palma de Mallorca, is the owner of the Portal www.granmerceriadetalls.com (hereinafter, the Portal) and puts at the disposal of Internet users in order to provide information and sell products PATCHWOK DETALLS MERCERÍA and allow the provision of various services through the Portal.

2. GENERAL TERMS OF USE AND ACCEPTANCE OF THE SAME

These general conditions are intended to regulate access, navigation and use of the content and services offered by PATCHWORK DETALLS MERCERÍA and will be accessible through the Internet portal www.granmerceriadetalls.com ownership and any other domain MARIA ANGELES VIADA IRURZUN that could be used in the future) (hereinafter the "Portal"). It is understood that mere access or use of the Website by the User implies the acceptance of this General Terms that are published on the site. Consequently, it is recommended that the user carefully read the general conditions applicable at all times. PATCHWORK DETALLS MERCERÍA may at any time and without notice, modify the General Conditions and the specific conditions that are included, by publishing them on the Website in order that they may be known by users.

2.1.- Intellectual Property Rights

All contents of the Portal, including, without limits, text, images, designs, products, brands and logos are property of PATCHWORK DETALLS MERCERÍA or where appropriate, of the parties that they had signed the contracts and licensing are protected by intellectual and industrial property. Reproduction of the contents of the Website and, in general, any form of exploitation thereof without the prior consent of PATCHWORK DETALLS MERCERÍA is prohibited. PATCHWORK DETALLS MERCERÍA not guarantee the absence of viruses or other executable programs that may damage the computer systems of Portal Users. No person may establish a link to the Website from any other website without the express prior consent of PATCHWORK DETALLS MERCERÍA.

2.2.- Links to other websites

In the Portal, the Users may find other websites through different links, banners, etc., which is managed by other managers. In this sense, PATCHWORK DETALLS MERCERÍA not assumes any liability for any aspect of the other managers’ websites to which link is established from the Portal. In the cases mentioned in the preceding paragraph, PATCHWORK DETALLS MERCERÍA acts as a provider of brokerage services, as provided in Article 17 of Law 32/2002, of July 12, Services Information Society and Trade electronic (hereinafter the "LSSI"). In this way, PATCHWORK DETALLS MERCERÍA only be responsible for the content and services provided on websites linked to the extent it is fully aware of their illegality and has not deleted or disabled the link.

2.3.- Data Protection Policy

PATCHWORK DETALLS MERCERÍA is responsible for the file of personal data created with the data supplied by the Users via the Portal, in order to manage the relationship with users and promote the activities of commercial society. For the purposes of the provisions of the Organic Law 15/1999 of 13 December on the Protection of Personal Data, PATCHWORK DETALLS MERCERÍA informs users accessing the pages comprising the Portal of the existence of a file personal data created with the data obtained in the portal by and for PATCHWORK DETALLS MERCERÍA, and under its responsibility, for the purpose of providing information and services offered on the Website (send goods to the address specified by the customer) as well as carrying out promotional and advertising activities that may be of interest to expand and improve our products. The data will not be transferred to other people except to the carrier in the case already mentioned of sending goods ordered by the customer. Users may exercise in respect of the data collected, the rights of access, rectification, cancellation and opposition by writing signed PATCHWORK DETALLS MERCERÍA addressed to C / Blanquerna 46, 07003 Palma de Mallorca.

2.4.- Responsibility Patchwork Detalls Mercería

PATCHWORK DETALLS MERCERÍA only be liable for any damages you may suffer as a result of using the Portal when such damage is attributable to willful misconduct of the company. The User recognizes and agrees that the use of the Website and the provision of services offered therein, is at your own risk. PATCHWORK DETALLS MERCERÍA is not responsible for any damages that may result from interference, omissions, interruptions, computer viruses, faults and / or disconnections, delays or blocks caused by deficiencies in Internet, damage caused by other people through unlawful interference beyond the control of the Portal , the impossibility of providing the service or allow access through no breach to PATCHWORK DETALLS MERCERÍA or due to the User, other people or force majeure, having this list purely declarative character.

2.5.- User Obligations

The User agrees to provide authentic data and keep them updated and in particular, to provide an email address which holds, in the case of registering on the Website; not enter, store or transmit on the Site any information, software, viruses or any action that may damage the Portal; to guard the data USER and PASSWORD used in the portal PATCHWORK DETALLS MERCERÍA and not allow the use of these data by third parties, taking responsibility for damages arising from misuse thereof; not to destroy, alter, disable or damage the data contained in the Portal.

3. COMMUNICATIONS

For the purposes of these General Conditions and any communication that is accurate, users should be addressed PATCHWORK DETALLS MERCERÍA by email "info@granmerceriadetalls.com" or by written communication PATCHWORK DETALLS MERCERÍA, C / Blanquerna 46, 07003 Palma de Mallorca.

4. LAW AND JURISDICTION

These Terms of Use of the Website are subject to Spanish law. For the resolution of any dispute arising from access to the website and transactions made ​​through it, the User and DETALLS MERCERÍA PATCHWORK expressly agree to submit to the courts of the city of Palma de Mallorca, waiving any other general or special jurisdiction that may correspond.

5. INFORMATION PRIOR TO HIRING

These General Conditions have been prepared in accordance with the provisions of Law 34/2002 of Services of the Information Society and Electronic Commerce, Law 7/1998 on General Conditions of Contract, by Royal Decree 1906/1999 which the telephone and electronic contracting with general conditions in article 5.3 of Law 7/1998, 26/1984 General Law for the Defence of Consumers and Users, Law 7/1996 of the Retail Trade and how laws are applicable. The use and / or purchase of any products of the Portal imply acceptance as User / Purchaser, without reservations of any kind, each and every one of the General Conditions of Use of the Website.

6. REGISTRATION

To purchase products on the Website, PATCHWORK DETALLS MERCERÍA ask users proceed to register, which must be eighteen (18) years, and must complete the instructions on the screen.

7. SERVICES, RETURNS, PAYMENT

You have to keep in mind that the colors of the fabrics displayed on the Website may vary from actual color. Since the fabrics are renewed continuously and it is often not possible repetition of the same, it is advisable to ask the time all necessary material for your work. The price shown on the Website include Value Added Tax (VAT). In case you have a product in stock, we will contact you to decide whether to wait, change or cancel the order item.

7.1.- Delivery method

In the area of ​​the Balearic islands through certified mail. Delivery time 3 or 4 days (working days) from the outlet store. In the area of ​​mainland, it shall be by certified mail. Delivery time is given as provided by the post office can be from 3 to 6 working days. If after 5 working days of a purchase made by transfer and had not received the amount, the purchase will be canceled automatically. If there is no inventory in stock, the limits are increased by the time it takes to receive the product. Previously it would have contacted the customer for timely communication and give the possibility to withdraw from the individual product.

7.2.- Product returns - Right of withdrawal

The user has the possibility to exercise your right of withdrawal on buying products made in the store within a period of seven working days according to the schedule in your area, from receipt of order at the delivery address chosen. Product returns will only be accepted when they are in perfect condition, not been used and retain their original labels and packaging and if necessary original documentation and accessory items, also in perfect condition. Returns will not be accepted custom products according to customer specifications or made from specifications.

7.3.- Form for exercising the right of withdrawal

To proceed with product returns, the buyer must (within seven working days of receipt of order) to send email to the address info@granmerceriadetalls.com a statement to that effect, indicating the product or products to return. Then you will need to reach PATCHWORK DETALLS MERCERÍA C / Blanquerna 46, 07003 Palma de Mallorca the product or products you want to return, unused and with all tags, packaging and, where appropriate, documentation and original accessory items in the same package. If the customer prefers, PATCHWORK DETALLS MERCERÍA arrange home collection of products refunded. Except in cases of receiving defective products factory and provided such defects to the manipulation or misuse are not caused by the user, the shipping charges associated with returning will be exclusively at the expense of the buyer. Received the request to exercise the right of withdrawal by the buyer and once in possession of the subject merchandise return, PATCHWORK DETALLS MERCERÍA shall examine the goods received and will contact the buyer to inform its conclusions on the request. In your case, the return of amounts paid for the purchase of the returned product will be carried out as soon as possible and in any event within thirty days of the request for withdrawal received, subject always to the provisions of the present terms and conditions. In case of return for withdrawal, the shipping charges will not be refunded. Also, in such a case, the shipping costs for the return will be exclusively of the user. PATCHWORK DETALLS MERCERÍA reserves the right to deny the right to return goods in the event of breach of the provisions in these special conditions. The amount of the refund will be sent by bank transfer to the account provided by the user.

7.4.- Payment

Payment can be made:

- By credit card or debit card through the secure electronic gateway BBVA.

- Through Paypal.

- By bank transfer. To do this the user will contact PATCHWORK DETALLS MERCERÍA to request the account number.

- Cash on delivery (COD).

7.5.- Shipping costs

Shipping to Mallorca and other Balearic Islands: 5 euros.

Shipping rest maindlan Spanish: 5 euros.

Cash on delivery (COD): 2,50 euros.

For orders over 100 euros will not be charged shipping. If the amount charged for the COD payment.

8. COOKIES

8.1.- What are cookies

Cookies are procedures that are generated automatically when you go through the Portal. By these methods are generated in the computer User few small data files that are invisible to the user, whereby PATCHWORK DETALLS MERCERÍA may have access to certain personal information of the user. Also, each time the user accesses the portal again, the records referred to in the preceding paragraph will be automatically activated and configured the website with the preferences indicated in previous visits to the User. All users have an option to preclude the generation of cookie files or to warn the user when where you will be creating these files. To do this, the user must select the one according to your Browser program option.

8.2.- Using cookies on the Site

In accordance with the provisions of the second paragraph of Article 22 of the LSSI, PATCHWORK DETALLS MERCERÍA can use storage devices and data recovery ("cookies") on terminal equipment of users, provided that they have given after consent has been given them clear and complete information on their use. Despite the above, PATCHWORK DETALLS MERCERÍA may use cookies without the consent of the users on the following assumptions: Using cookies for transmission of a communication over an electronic communications network; and use of cookies to the extent strictly necessary in order to pay PATCHWORK DETALLS MERCERÍA service explicitly requested by the user. This is the case of calls "session ID cookies cookies or user input" These cookies are used to track data entered by the user when, for example, filling out forms online or use a shopping cart. The cookies from third parties used on this page are: Google Analytics: www.google.com/analytics/ and www.google.es/intl/es/analytics/privacyoverview.html . This application has been developed by Google, which provides us the service of analyzing the hearing of our website. This company may use this data to improve their own services and to offer services to other companies. You can find these other uses from the addresses given. Google Adwords: www.google.es/ads/adwords and www.google.es/intl/es/policies/technologies/cookies . This application has been developed by Google, which provides us the service of analyzing the hearing of our website. This company may use this data to improve their own services and to offer services to other companies. You can find these other uses from the addresses given. Other options such as cookie blocking tools, please note that all users can allow, block or delete cookies installed on their terminal equipment by proper configuration of the options installed in your computer browser.